Verification & trust
Tiers, evidence, inspections, and what each check actually proves.
7 articles
Documents, video, physical: three different inspections
They are deliberately never presented as equivalent. Papers checked, a guided video call, and an officer standing in the building are three different claims.
4 min readRentersLandlords & ownersProperty managersEveryoneLosing a tier, and badges that outrun their evidence
A downgrade always works, even when a check has been withdrawn. Raising a tier back is a reviewed request, never a reversal.
4 min readLandlords & ownersProperty managersEveryoneRequesting a verification upgrade
Who may request what, what the reviewer is allowed to do, and why an officer cannot approve their own request.
5 min readLandlords & ownersProperty managersRentersThe four verification tiers
Unverified, bronze, silver, gold. Each is earned with named evidence, each includes everything below it, and none of them can be bought.
5 min readEveryoneWhat a badge proves, and what it does not
A tier is a colour. The panel on every property page shows the four underlying checks, including the ones nobody has done.
5 min readRentersEveryoneWhen a check lapses
Identity does not go stale. A building does. Inspections carry a date done and a date they stop counting.
3 min readEveryoneWhy verification decides what renters see first
Trust is the default sort order, and bronze is the floor for being visible at all. That is why a badge granted without evidence is not a cosmetic error.
4 min readEveryone