Maintenance & facilities
Reporting faults, planned upkeep, contractors and statutory checks.
7 articles
Buying parts and services
Requisition, purchase order, goods receipt, supplier invoice — and no payment until the three agree.
7 min readProperty managersFrom report to completed job
Triage, quote, assign, complete — and the cost lands on the unit it was spent on.
6 min readProperty managersLandlords & ownersContractorsPlanned maintenance schedules
Schedules raise work orders when they fall due, on a calendar or a meter, and cannot raise the same one twice.
5 min readProperty managersReporting a fault in your home
What to include, how urgency is set, and what happens to the photographs you upload.
4 min readRentersService levels, incidents and quality checks
Contracts with response and resolution targets, breaches that stay on the record, incidents closed with a cause, and inspections that can fail.
6 min readProperty managersStatutory compliance and renewal dates
Obligations with expiry dates and named owners, so a lapsed certificate is visible before it becomes a problem.
4 min readProperty managersLandlords & ownersThe asset register
Plant and equipment recorded against buildings and units, with condition and criticality, so maintenance has something to hang off.
4 min readProperty managersLandlords & owners