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Account & security
Your data, your documents, and how access is controlled.
6 articles
How access is controlled
Permissions live in the database on every table, so authorisation is not the absence of a menu item.
5 min readEveryoneRoles you can choose at signup
Self-service signup grants five roles. Staff and administrator roles are assigned by an administrator, and the database enforces it.
4 min readEveryoneThe audit trail and records that cannot be rewritten
Administrative actions, the ledger, complaint histories and suspensions are append-only, enforced by trigger for every role.
6 min readEveryoneWhat AI can and cannot do on this platform
AI drafts, summarises and suggests. It cannot make a decision that affects you.
4 min readEveryoneYour data and your rights
What is held, who else processes it, and the honest limits on deletion under the Data Protection Act 2012.
6 min readEveryoneYour Ghana Card and selfie
The most sensitive things we hold, kept in private storage and reached only through short-lived signed links.
5 min readEveryone