Talk to someone at Domicium
We are in Accra. Below are the ways to reach us, and — for the four things people most often write in about — the place in the product that handles each one faster.
Office
28 Road Leading Community 20, Lashibi, Accra, Ghana
Hours
Monday to Friday, 8am–5pmAccra time (GMT). Closed on Ghanaian public holidays.
There may be a faster route
Three of these leave a record on the thing they concern. An email does not, and for a complaint that is the part that matters.
Report a listing or a person
Complaints raised in your dashboard are recorded against the case with an append-only history, so nothing can be quietly edited later. Email cannot do that.
Raise a complaint →A question about how something works
The help centre covers verification, rent advance, leases, accounting, maintenance and safety — and says plainly where a thing is not built yet.
Search the help centre →Learning the platform
The Academy walks through setting up a portfolio, running a rent cycle and closing a month, step by step against the real screens.
Open the Academy →Evaluating Domicium for a portfolio
The business pages set out what each module does, what the database guarantees, and what is not built yet. Email us for anything they do not answer.
Domicium for business →Domicium never asks for your password, and will never ask you to pay rent or a deposit to an account given over the phone. If someone contacts you claiming to be from Domicium and asks for either, report it.