Late fees and grace periods
Fees come from a written policy with a grace period, not from whoever remembers.
The fee comes from a rule
An organisation sets one active late-fee policy. Fees are assessed from that policy, so the same lateness produces the same fee for every tenant.
Changing the policy means creating a new one; the most recent active policy is the one in force.
What a policy sets
- A grace period in days, from nothing up to ninety.
- Either a flat amount or a percentage of the overdue balance.
- An optional cap on the fee itself.
- A minimum balance, at or below which no fee is charged.
- Whether it applies to rent, to other charges, or to both.
When no fee is charged
Nothing is charged while you are inside the grace period, when nothing is outstanding, when the balance is at or below the minimum, or when the rule computes to nothing. Each of those produces a stated reason rather than a silent skip.
A late fee never attracts a late fee of its own.
Assessing only ever raises
The assessment run can raise a fee. It cannot reduce, waive or reverse one, and it will not charge the same overdue item twice for the same assessment date.
Waiving a fee
Waiving requires accounting rights and a written reason, both recorded. It posts a reversing entry rather than deleting the charge, so the fee and its cancellation both remain visible.
A charge already paid in full cannot be waived. It has to be refunded instead.
Still stuck?
Email info@domicium.com or WhatsApp +233 54 012 8220. To report a listing or a person, use complaints in your dashboard.
Read next
- Arrears: how a debt ages, and what followsUnpaid rent and charges age into buckets. The suggested next step is a prompt for a person, not an action the platform takes.
- Rent instalments and other chargesWhat falls due and when, how non-rent charges work, and what happens if the agreement and the record disagree.
- Receipts and your payment recordEvery settled payment produces a receipt with a reference, and it stays on the tenancy.
- Bank transfers, cheques and cash: how they get confirmedTelling the platform you have paid is a declaration, not a payment. Nothing clears until a person matches it to the money.
