Domicium

Rent instalments and other charges

What falls due and when, how non-rent charges work, and what happens if the agreement and the record disagree.

5 min readRentersLandlords & ownersProperty managers

Rent instalments

Rent appears on the tenancy as instalments. Each carries a due date, an amount, how much has been paid against it and a status.

A part payment leaves a correct remaining balance rather than an unallocated figure, so what is still owed can always be explained.

How often rent falls due

Rent can be set monthly, quarterly, every six months, annually or every two years.

There is no nightly or weekly option. Short-lets are quoted monthly, which means a nightly rate cannot be expressed on the platform today. Adding one needs a database change and a decision about what advance and deposit months mean for a stay of a few nights.

Charges that are not rent

Utilities recharges, service charges, parking and other periodic items are raised as charges separate from rent, from a template that generates them on schedule — monthly, quarterly, every six months or annually.

Each period is raised once. Re-running the generation is safe, and a template that has been dormant catches up rather than skipping the periods it missed.

Pausing a template stops future periods. It does not touch charges it has already raised.

Payments are allocated

A payment is applied against what is outstanding rather than sitting as a loose credit. Anything genuinely in excess is held as a credit balance and applied deliberately.

If the agreement and the record disagree

The rent in the signed agreement is compared against the rent on the tenancy record. If they differ, the platform reports the divergence rather than picking one.

The signed agreement is the contract. A tenancy figure that has moved since signing is how a tenant gets chased for rent they never agreed to, so the mismatch is surfaced for a person to resolve.

There is no self-service screen for building or editing a rent schedule. If the instalments on your tenancy look wrong, raise it with your landlord or manager.

Still stuck?

Email info@domicium.com or WhatsApp +233 54 012 8220. To report a listing or a person, use complaints in your dashboard.

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