Bank transfers, cheques and cash: how they get confirmed

A declaration changes no balance

When you record a bank transfer, cheque or cash payment, you are telling the platform something rather than proving it. The money may be in transit, the cheque may bounce, the reference may be wrong.

So the payment lands as pending. It clears no balance and posts nothing to the accounts. Both sides see it marked as awaiting confirmation.

Which methods can be declared

Only bank transfer, cheque and cash. Card and mobile money would settle through the gateway, where confirmation is the gateway's job, so declaring one of those would create a record nobody is going to clear.

How it gets confirmed

Declared payments collect in the Payments to confirm list on the receivables page.

1. 1Someone with billing rights opens the list.
2. 2They match the declaration against the bank statement, the cheque or the cash received.
3. 3On confirmation the payment settles, clears the outstanding balance and posts to the ledger.

When staff record it instead

A landlord or manager recording the same payment settles it immediately, because a person asserting that the money arrived is itself the confirmation.

The asymmetry is deliberate. Trusting a tenant's declaration would let rent be marked paid without money arriving, which on a platform whose promise is that you can rent without being scammed is the wrong default.